01
Understand the case
We assess your store, suspension notice and review history before accepting your project.
FREE INITIAL CASE ASSESSMENT
MERCHANT CENTER RECOVERY
Get your store
back in the
picture.
Misrepresentation suspension? Get a thorough store audit, hands-on fixes, and support through Google’s review process.
$999 one-time. No payment before case acceptance.
Money-back guarantee No mandatory sales call
A CLEARER WAY FORWARD
GMerchant Center•••
Misrepresentation
Needs attentionAccount-level issue
Not showing
Audit. Fix. Review.
Documented outcomeIssue removed
Back on the right track.
“The issue no longer appears in
your Merchant Center account.”
CeilingFanLamps · supplied Google email
Your store. A considered approach.Real fixes before another review.
STORES THE FOUNDER HAS HELPED
squishy dumplingCO.ZWEI MODEdrune.SKJORALEON BOUTIQUE
Founder-reported client references across different markets. Individual outcomes vary.
WHEN “REQUEST REVIEW” ISN’T ENOUGH
A vague policy.
A very real
business problem.
A suspension message rarely gives you a practical to-do list. Your store, product data, and business information need to tell the same story.
01
Know what needs attention.
Review the website and account together, instead of guessing which policy page to change.
02
Make the changes that matter.
Address genuine inconsistencies in your business details, policies, checkout and feed.
03
Go into the review prepared.
Document the corrections and build a clear explanation for the review process.
A PRACTICAL PATH TO REINSTATEMENT
Less guesswork.
More groundwork.
One service, from understanding the issue
to supporting your next review.
02
Audit & implement
We inspect your shop and GMC, agree the required changes, and implement the fixes within scope.
HANDS-ON WORK, NOT JUST A REPORT
03
Prepare & support
We document the work, prepare your review submission and support the process through the agreed service period.
CLEAR UPDATES ALONG THE WAY
Appropriate collaborator access. No passwords in your inquiry. Your accounts stay yours.
A DOCUMENTED PRACTICE CASE
An issue removed.
In Google’s
own words.
This supplied confirmation for CeilingFanLamps records the removal of its Misrepresentation issue after a completed review.
STORECeilingFanLamps
RESULT DOCUMENTEDMisrepresentation issue removed
Founder’s own store case. This email records a past result; it does not establish the account’s current status or guarantee another account’s outcome.
Google Merchant CenterSupplied confirmation · email excerpt
REVIEW COMPLETED
Review of Misrepresentation
for CeilingFanLamps is complete
“The requested review of Misrepresentation has been completed and the issue no longer appears in your Merchant Center account.”
The Google Merchant Center team
ONE CLEAR ENGAGEMENT
A serious fix.
A straightforward
price.
You know the fee before you apply.
We assess the case before you pay.
Built for genuine ecommerce businesses
Especially Shopify stores selling to the US, with accurate business information and a willingness to make the necessary changes.
We assess existing cooldowns and additional policy issues before accepting a case.
MERCHANT CENTER RECOVERYONE-TIME FEE
$999USD
One store. One GMC account. One target market.
- Website & Merchant Center audit
- Business details & policy consistency review
- Product feed and storefront checks
- Implementation of agreed fixes
- Review preparation & submission support
- Email updates through the service period
No charge for the initial case assessment.
Your service fee is protected.
For an accepted case, if the agreed Misrepresentation issue is not removed within 60 calendar days of the agreed start date, we refund the $999 fee.
Read the full guaranteeBEFORE YOU APPLY
Good questions.
Clear answers.
Understand the scope before
making a commitment.
Can you guarantee Google will approve my account?
Google makes the final decision. Our guarantee covers your $999 service fee: for an accepted case, if the agreed account-level Misrepresentation issue has not been removed within 60 calendar days of the agreed start date, the fee is refunded. We do not promise every product approval, Google Ads reinstatement, or future advertising results.
What is included in the $999?
One store, one Merchant Center account and one target market. We review your website, business information, policies and product data; implement the agreed fixes within that scope; and prepare and support the review process. A full site rebuild, custom app development and ongoing ad management are outside the package.
Do I pay before you review my case?
No. Submit the short case form first. We review the details and tell you whether we can accept your case. Payment is requested only after the scope and guarantee terms are agreed.
How long does the process take?
Timing depends on the work needed, the documents available and Google’s review schedule. We agree a start date after receiving the required access and information. We do not promise a 24-hour or 48-hour approval. The refund deadline is set out in your written offer.
What if I have already appealed?
Tell us how many reviews you have requested and whether a cooldown is active. We assess that history before accepting the case. An active cooldown may affect when work and review requests can begin.
Do I need to book a call?
No. You can complete the case review and onboarding by email. If a conversation would help, a short call can be arranged before you commit.
Do you work with platforms other than Shopify?
Shopify is our primary focus. You can submit a WooCommerce or other platform store for assessment; we confirm technical fit and scope before accepting payment.
Will I need to share my passwords?
No. Do not submit passwords, identity documents or payment credentials in the inquiry form. If we accept your case, we provide instructions for appropriate account invitations and store collaborator access.
START WITH A CASE REVIEW
Let’s work out
your next move.
Tell us what happened.
We’ll tell you whether we can help.